Job Requirements

Required Qualifications

•           Valid Indiana Driver’s License

•           Access to reliable transportation

•           High School Diploma (or equivalent) and 4 years of related professional/volunteer experience; or, 2 year academic degree or certificate (Associate’s Degree) and 2 years of related professional/volunteer experience; or 4-year degree (Bachelor’s degree) and 1 year of related professional/volunteer experience

•           Documented experience providing tactful and quality customer service to professionals and members of the general public

•           Demonstrated client/case management experience

•           Demonstrated experience adapting work schedule based on customer and program needs

•           Demonstrated experience conducting quality assurance activities in accordance to standard operating procedures

•           Demonstrated experience learning specialized software and computer programs

•           Demonstrated basic proficiency utilizing Microsoft Office products- Outlook, Word, and Excel

Desired Qualifications

•           Bachelor’s degree in community health, public health, or closely-related field

•           At least one (1) year immunization program-related experience involving vaccine program

•           Demonstrated experience working independently in a remote work/telework setting

•           Demonstrated experience identifying, communicating, and evaluating opportunities for process improvements

•           Working knowledge of CHIRP

•           Working knowledge of VFC program operations, including vaccine storage and handling